Barton Security

Training Services

SIA Compliant Course

Keyholding & Response

Award / Qualification Certificate Keyholding & Response

Duration 16 hours – 2 days


This two day course has been designed to help companies comply with BS7984 and also meets the relevant audit conditions for those wishing to obtain the SIA Approved Contractor Status for response services. Practical exercises and case studies are used to teach the skills and techniques for Keyholding and Alarm Response roles.

Who is the programme designed for?

This course ensures that all Key Holding and Alarm Response staff complete 16 hours of formal classroom training, as required by the BS 7984 standard. This course also meets the audit conditions for those wishing to update their skills and remain ACS Compliant.

What does the programme cover?

The four modules are as follows:

Procedures, guidelines and reporting
Communication skills and conflict management
Dealing with incidents
Alarm systems and access control


This award is assessed by use of a multiple choice examination.


Please contact Barton Security for further information on where to take the training and, or examination.